Loved by Dreams Riviera Cancun Resort & Spa guests
Delicious meals
Attentive staff
Pristine condition
Evening shows
Simple layout
Kind service
"The rooms were clean and nice the pools and the whole ambiance was great"
Hippolyte from United States
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"We were travelling with a 13 year old and he loved the free arcade, actually so did the adults too!"
Judith from United Kingdom
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"They also have a nice schedule of activities for kids, designed to help traveling families enjoy their time."
Tuba
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Amenities
Dreams Riviera Cancun Resort & Spa offers a range of activities and services, including unlimited gourmet dining at nine restaurants and access to six bars featuring top-shelf spirits. Three distinct pool areas include an infinity pool, an activities pool, and a children's pool, catering to various guest preferences. The hotel also features the Dreams Spa, which provides comprehensive wellness treatments and hydrotherapy.
Rooms
The resort comprises 486 octagonal rooms and suites with private, furnished balconies or terraces. For guests seeking an elevated experience, the Preferred Club offers upgraded amenities, exclusive areas, and special concierge services. Selected rooms include plunge pools, enhancing the private space for relaxation.
Location
Located along a white-sand beach in the Riviera Maya, the hotel is a short drive from Cancun and Playa del Carmen. The proximity to Puerto Morelos allows guests to enjoy local culture and charming markets. Nearby attractions include various tours of the Yucatan Peninsula, providing an opportunity to explore the rich history of Mexico.
Family-Friendly Experience
Dreams Riviera Cancun promotes a family-friendly atmosphere with a variety of activities for all ages, making it suitable for couples and families alike. The Explorer's Club caters to children by offering supervised activities, games, and entertainment. For teenagers, the Core Zone provides specific activities and space to socialize.
Dining Options
The resort offers a diverse culinary experience with six à la carte restaurants, a buffet, and a grill, featuring international cuisine from Italian to Mexican flavors. Guests can enjoy 24-hour room service along with special dining experiences like the Le Petit Chef, combining food with storytelling. The Sip, Savor & See program allows dining access to nearby resorts, expanding dining options.
Highlights
Location: White-sand beach and close to Puerto Morelos
Rooms: 486 octagonal rooms with furnished balconies
Dining: Nine restaurants with international cuisine
Wellness: Dreams Spa offering relaxing treatments
Activities: Family-friendly entertainment and children's clubs
“Dreams Riviera Cancun aims for broad appeal, especially with its family focus and entertainment; the octagonal room design is a nice touch, and the Preferred Club is worth considering for enhanced amenities. I think that while the dining options are ample, focusing on quieter room locations might be wise, though the hydrotherapy circuit at the spa is a definite highlight. It's a solid choice, but manage expectations about the potential for noise.”
James DavidEditor-in-Chief at Toresort
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Select your room type
Dreams Riviera Cancun Resort & Spa offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Preferred Club Tropical view King
2 persons
455 sq. feet
1 King-size bed
Shower
Coffee machine
room details
Preferred Club Tropical view Double
2 persons
455 sq. feet
2 Double beds
Shower
Coffee machine
room details
Preferred Club Ocean View Outdoor Jacuzzi King bed
2 persons
445 sq. feet
2 King Size Beds
Shower
Coffee machine
room details
Preferred Club Ocean front Bridal Suite
2 persons
1210 sq. feet
1 King-size bed
Shower
Coffee machine
room details
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Facilities
Dreams Riviera Cancun Resort & Spa offers amenities for your comfortable stay and unforgettable experiences
Facilities:
Great
8.3/10Review score
General
Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Private beach
Allergy-free rooms
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness centre
Wind surfing
Snorkelling
Cycling
Golf course
Billiard tables
Table tennis
Archery
Yoga class
Aerobics
Services
Paid airport shuttle
Valet parking
Pet amenities available
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
Restaurant
Poolside snack bar
Snack bar
Dinner
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Babysitting/Child services
Baby pushchair
Children's buffet
Board games
Children's pool
Children's play area
Toys
Kids club
Game room
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Infinity pool
Heated swimming pool
Beach access
Beach umbrellas
Sun loungers
Aqua park
Karaoke
Live entertainment
Night club
Sun terrace
Garden area
Spa & wellness centre
Steam room
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Shallow end
Make up services
Room features
Air conditioning
Heating
Mini-bar
Sitting area
Patio
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
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Dining Onsite
Dreams Riviera Cancun Resort & Spa offers an enticing selection of exquisite dining options, allowing guests to indulge in diverse culinary experiences. From the elegant touches of French cuisine to the vibrant flavors of Mexican dishes, the resort's restaurants cater to a variety of palates while providing inviting atmospheres for memorable dining moments.
Bordeaux
French fine dining
Ambiance
Sophisticated setting ideal for intimate dinners
Key Offerings
Highlight dishes include classic French fare, with vegetarian and gluten-free options available.
Reservation
Recommended
Dinner, 6:00 PM - 10:30 PM
Himitsu
Asian
Ambiance
Trendy atmosphere with a touch of elegance
Key Offerings
Delicious Asian-inspired dishes and vegetarian and gluten-free selections await diners.
Reservation
Recommended
Dinner, 5:30 PM - 10:30 PM
Portofino
Italian
Ambiance
Family-friendly, warm environment for all ages
Key Offerings
Enjoy traditional Italian dishes with options for vegan and gluten-free diets.
Reservation
Recommended
Dinner, 6:00 PM - 10:30 PM
World Cafe
International buffet
Ambiance
Casual dining experience perfect for families and social gatherings
Key Offerings
Buffet featuring a wide array of global dishes; breakfast and dinner service provide flexibility.
Seafood-focused restaurant with stunning ocean views, known for fresh ceviche and grilled fish.
La Tarraya
10 minutes driving
Casual dining spot famous for its authentic Mexican dishes and vibrant atmosphere.
La Perla
5 minutes driving
Local favorite offering traditional Yucatecan cuisine in a cozy setting with handmade tortillas.
Cenote Theater
10 minutes drive
Enjoy family-friendly films under the stars at this outdoor venue, featuring local favorites and classics.
Nightlife at Puerto Morelos
10 minutes drive
Vibrant nightlife with local bars offering live music, perfect for evening entertainment and socializing.
Getting around
City Centre
Puerto Morelos15 min
·
6.2
mi
Airports
Playa Del Carmen, Quintana Roo (PCM)39 min
·
15.8
mi
Cancun International Airport (CUN)53 min
·
21.9
mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in for free.
Breakfast
All visitors are offered a buffet breakfast for a fee.
Children & extra beds
There are no cots provided in a room.
There are no extra beds provided in a room.
Pets
Pets are not allowed.
Languages
English, Spanish, Italian, Dutch, Portuguese
Number of floors:
5
Number of rooms:
486
Former name
dreams riviera cancun all inclusive
Reviews and Ratings
Feedback about Dreams Riviera Cancun Resort & Spa from previous guests about their experience
Review score
Based on 1857 verified reviews
8.6/10
Great
81%
Recommend
Breakfast
9.1/10
Cleanliness
8.6/10
Comfort
8.7/10
Facilities
8.3/10
Free Wi-Fi
8.9/10
Location
8.3/10
Paid Wi-Fi
5.0/10
Staff
8.6/10
Value for money
7.9/10
Pros
Room service
Friendly staff
Clean resort
Good entertainment
Variety of restaurants
Cons
Incorrect rooms
Cold food
Guest reviews
based on 11000 reviews
4.5/5
based on 226 reviews
8.0/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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Questions of the users
About Dreams Riviera Cancun Resort & Spa
What types of alcoholic beverages are included in the all-inclusive package at this resort?
15 November 2023
Enjoy a wide selection of international and domestic top-shelf spirits, fine wines, and ice-cold beer at any of the six bars and lounges throughout the resort.
Is it possible to get tested for COVID-19 on-site before returning to the U.S.?
21 December 2023
Yes, COVID-19 antigen testing is available on property at no cost to guests traveling to the U.S. Further details can be found on the official site and the CDC's travel requirements.
I booked a room with double beds but prefer a king bed; can I make this change?
10 January 2024
Reservation changes can be requested through official social media channels or customer service with your details. However, it's subject to availability upon arrival.
Are all dining venues operational at the resort, and are there any closures due to COVID-19?
5 February 2024
As of now, all restaurants are open. Guests can enjoy a variety of dining options, although some facilities might still be operating under restrictions.
Is there an option to book a room with a private plunge pool?
18 March 2024
To request a room with a plunge pool, it's best to contact the Reservations and Sales department directly for availability.
How far is the resort from Cancun International Airport?
28 April 2024
The resort is conveniently located about 20 kilometers from Cancun International Airport, taking roughly 20 minutes to reach.
Can guests swim in the ocean at this resort?
15 May 2024
Yes, guests can enjoy swimming in the ocean at the resort's beautiful beach, offering crystal-clear waters.
Does the Premium Deluxe Tropical & Garden View room come with a balcony or outdoor whirlpool?
23 June 2024
Yes, this room features an indoor whirlpool and offers breathtaking views of the tropical garden from a furnished balcony.
Is there a store on the property for snacks and drinks?
12 July 2024
Yes, there is a convenient store located next to the front desk, where guests can purchase snacks and bottled water.
What restaurants are currently available at the resort, and is there a dress code for dining?
3 August 2024
The resort features several restaurants open for service, and guests should adhere to specific dress codes based on the dining venue, such as casual elegance for dinner.